Workforce Skills Qualifications (WSQ)
WSQ Course Programme
A WSQ-funded and SkillsFuture Credits- and Absentee Payroll- eligible Course
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WSQ Course Programme
Personal Effective Skills at Work for Self, Leadership and Team Management with Resilience
Synopsis
People who have a certain level of competency in personal effective skills are better at work because they are motivated, engaged, organised, and deliver consistent performance, whether in task-completion, in customer-servicing and/or even in sales achievement. Studies have also shown that highly successful people share a pattern of foundational self-guiding and leadership behaviour that allows them to demonstrate self-awareness, social intelligence and resilience during their most challenging and complex situations in life or at work. In this training programme, learners will bring their personal and work effectiveness to the next level via the framework of I.T.E.M.S (Individual and Team Effectiveness Management Skills). They will also find out their level of resilience utilising an Adversity Quotient assessment to ascertain their ability to face situations, problems, and obstacles as an individual, a team manager and/or a leader. Learners will also discover what their leadership type could be through a leadership elements’ analytical tool, and get to explore some new-era team-leading styles to communicate with, motivate and guide their teams to meet goals set. Targeted at personnel working in any industry who are looking to enhance their Personal Effective Skills for Self, and personnel who are looking to upskill themselves in Personal Effectiveness while preparing to be/ have been promoted to the position of a Team Manager and even a Leader of a team/ department/ corporation, the training will include hands-on training elements of discussion, case studies and project management to enhance learning. This course is truly the art of personal effectiveness enhancement for self, team manager and/or leader at the work place for optimal personal and corporate success in task-completion, customer-servicing and/or even in sales enhancement.
- the ‘First-Mover Advantage in New Era Leadership’ and
- the ‘First-Mover Advantage in People and Personalities Management’ [with focus on people-interactional and Handling Skills]:
Course Objectives
Develop a Personal Effectiveness competence via the I.T.E.M.S (Individual and Team Effective Management Skills) framework in life and at work
- Elements of effective management for individuals and self-guiding
- Purpose-drivenness and Proactiveness
- Passion-display and Priorities-management, and more
- Assess one’s level of resilience in handling life and work challenges
- Importance of Adversity Quotient (AQ) in overcoming challenges
- Adversity Quotient (AQ) assessment to determine one’s level of resilience
- The Adversity Quotient (AQ) Strategy to be an Overcomer in life and at work, whether for task-completion, customer-servicing and/or sales enhancement
Develop a competence in Team Management skills
- Difference/s between being a Team Manager and a Team Leader
- Elements of effective management for managing a team
- Project management
- Personalities in team management
- manPower allocation (for effective deployment), and more
Develop a competence in Personal Leadership skills
- Types of leadership in the industry
- Assess one’s leadership style through a new-era leadership elements’ analytical tool
- The Mindset Leader
- The Skillset Leader
- The Heartset Leader
- Elements of effective management for leading a team
- Progress and results for organisation
- sPirit in Team togetherness
- emPowerment
- People development
- whole Person-inspiration
Develop an Overall competence in Personal Effectiveness Skills at the workplace as an individual, manager and/or leader to accomplish corporate success
- Putting all of the above skills learnt into practice with assessment
- Case Studies of difficult situations for resolution in
- Task-completion
- Client-servicing and/or
- Sales target-achieving
- .. with going through of a project and management, for:
- Individuals
- Team Managers
- Team Leaders
- A WSQ-funded and SkillsFuture Credits- and Absentee Payroll- eligible Course
- Signature Image Academy International Pte. Ltd
- UEN 201017041 W
WSQ Course
Benefit/s
WSQ Training
Training Duration, Time and Format
One-day course from 9.00am to 7.00pm and In-person training
Note: Specific training date/s can be arranged for client if a class of minimum 10 pax can be confirmed
Venue for Face-to-face Training
- Training Room at either:
- Client’s Office Premise (for Corporate Clients of 10 pax and more)
- 51 Cuppage Road
Course Fee/s and Funding Period
- Full-day course fee of S$450 nett
- 1) For SG Citizens and PRs of 40 and above years of age, there is 70% fee subsidy. Thus: S$135 nett
- 2) For SG Citizens and PRs of 39 and below years of age, there is 50% fee subsidy. Thus: S$225 nett
Signature Image Academy International
Profile of Chief Trainer
Up to date, because of the list of his clients which included various multi-national corporations, Dr Luke’s trainings in Singapore have him coaching participants from diverse nationalities – Asian audiences: Chinese nationals, Indians, Koreans, Filipinos, Caucasian audiences: British, Americans, Australians, Italians, and African audiences – South Africans, Nigerians, etc. The list of his training clients has spanned across various industries, and includes public organisations like the Housing & Development Board, Ministry of Education, Ministry of Transport, Defence Science & Technology Agency, MUIS (Islamic Religious Council of Singapore), National University of Singapore, Nanyang Technological University, Singapore Institute of Management, Singapore Institute of Management, etc., and private corporations like United Overseas Bank, Juilius Baer, Shanghai-Pudong Bank, Maybank, Aberdeen, AIA, Prudential, Great Eastern, Manulife, PSA Corporation Ltd, RSM Stoneforest, etc. Armed with over 20 years of experience and with all his expertise, Joshua has also conducted workshops overseas – in China, Hong Kong, Taiwan, Thailand, the Philippines, Malaysia, Cambodia and South Africa, with more cities and countries to come in the following years.
Signature Image Academy International
Corporate Information
Established in 2008 as a business entity, Signature Image Academy International, was later incorporated as a company in 2010. Starting as a training organisation offering courses and certification in image, makeup, etiquette and communication, the Academy has evolved throughout the years to include more and other genres of training topics and contents. Till now, the types of trainings that Signature Image Academy International conduct can be categorised into two main skills: Personal Branding Skills and Personal Effective Skills.
- Professional Image Projection and Personal Grooming
- Social Graces and Business Etiquette with Dining Skills
- Charismatic Networking with Relationship Management
- Body Language in Effective Communication
- Customer Service Excellence with Service Recovery Skills
- ‘Total Success Multi-Quotient’ in EQ (Emotion Intelligence) and AQ (Mental Resilience)
- ‘MACDOER Spectrum Personality Profiling’ in Personalities Management
- ‘EPIC Waves Motivation Theory’ in Effective Motivation
- ‘Triple-Set Leader’ in Leadership and Team Management Skills
- Personal and Team Coaching Skills
Throughout the years, the Academy has received several awards and accolades. From the ‘Asia Top Outstanding Enterprise 2013/2014 Award’ to the ‘Singapore Successful Brand 2015/2016 Award’ to the latest ‘Quality Training Partner 2020 Award (presented by HDB, Singapore)’, we strive to deliver professional expertise, provide conducive learning experience with engaging empathy best we can. Up to date, the Academy has been featured and/or mentioned in various international news and media, namely ABC News, Fox News, International Business Times, etc. In Singapore, our team has been featured on MediaCorp’s TV Channel 8 and Radio 938Live, Singapore Press Holdings’ Magazines (Men’s Health and U-Weekly) and Radio 963FM, etc. Signature Image Academy International believes in value and leverage enhancement. The Academy has been forging partnerships and tie-ups with associations, alliances and/or organisations all over the world, such as IBICA, GIECA, SAAIP, FIPI, etc. since her establishment.
Signature Image Academy International
Core Team
Our Core Team consists of personnel holding various positions and roles in the Administration and Operations Division, the Consulting and Training Division and the Training Development & Support Division (picture right), whereas our Support Team assists in main training and breakout group- coaching with mindset, skillset and heartset reinforcement (picture left). Headed by our Director of Business and Training Development Dr Joshua Luke, he is also the Principal Consultant and Chief Trainer of the Academy.
Most recently, Signature Image Academy International has undergone an extensive assessment with SSG (Skillsfuture Singapore), and is now an approved training organisation and Registered Training Partner in Singapore. The following brochures are our courses which are now WSQ fund- and Skillsfuture credits eligible. They are:
- Professional Image and Business Etiquette with Effective Communication in Personal Branding Skills
- Customer Service Excellence with EQ and Demanding Customer Situation Management
- Effective Networking Skills and Relationship Management with Personality Profiling and Business Dining Skills
- Personal Effective Skills at Work for self, Leadership and Team Management with Resilience
- Mastering Communication Skills for Success
- Deliver Effective Business Presentation to Workplace Stakeholders
- Engage Internal and External Stakeholders in Business Presentation via Storytelling Strategy
For more information on WSQ Courses and non-WSQ workshops, corporate Coaching and personal Consultation presented by Signature Image Academy International, please visit her website at www.SignatureImageAcademy.com. Alternatively, you can contact them through email [email protected], their Office no. +65 6520 0280 or our Corporate Whatsapp no. +65 9001 0393. You can also view the latest happenings on her social media handles (Facebook and LinkedIn) at Signature Image Academy International.
Workforce Skills Qualifications (WSQ)
Course Schedule
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