New Edition
Workforce Skills Qualifications (WSQ)

WSQ Course Programme

A WSQ-funded and SkillsFuture Credits- and Absentee Payroll- eligible Course

2023 - 2025

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WSQ Course Programme

Effective Networking Skills and Relationship Management with Personality Profiling and Business Dining Skills

Synopsis

Whether in any work, business or social event, networking and interacting with people effectively is an essential and highly important skill to learn and acquire. Moreover, mastering the art of relationship building and management will surely add an advantage to any life, work, sales or service situation. Look no further as this training programme touches on utilising Personal Charisma strategies and Personalities Management to enhance one’s influence and presence in every networking function. That’s not all – learners will go through a personality profiling assessment to discover themselves, their traits, and how to embrace and interact harmoniously with other personality types. Furthermore, to enhance one’s presence in any networking event that involves food and drinks, business dining skills with table manners and cutlery usage will also be shared. Other than the profiling and the dining display set with live demonstration, the training will also include hands-on training elements of discussion, case studies and role-plays to enhance learning experience. This is truly a course that consists of almost all the contents that we need to up our skills in networking for success in our social life, work effectiveness, sales performance and/or client-serving at any time.

The contents have been adapted from Joshua Luke’s book series and e-guide series – ‘Fast Forward Your Etiquette’ book and the ‘First-Mover Advantage in Personal Branding’ e-guide:

Course Objectives

At the end of the training, participants will be able to:

Develop a competence in Effective Networking’s Preparation

  • Know the importance of professional networking skills and relationship management to success in life and at work for
  • Excellent first impressions and
  • Influencing skills and management
  • Assess one’s level of personal charisma socially and professionally
  • Importance of Charisma Quotient (CQ) in influencing others
  • Charisma Quotient (CQ) assessment to determine one’s level of personal charisma
  • The 5 Charismatic Impact-Factor Groups to enhance one’s personal charisma for excellent first impression and influencing management with whoever one meets, whether in a social, work or business event/function
  • Be guided through the various Preparatory steps for a successful and effective networking time for any event/function from:
  • Setting objective/s to preparing one’s presence and branding in image projection
  • Knowing how to carry oneself well in etiquette and mannerism to learning strategic communication skills for immediate connection, etc.

Develop a competence in Effective Networking’s Process and Procedures

  • Be guided through the various Procedural steps for a successful and effective networking time for any event/function from:
  • Order of approach in walking into the room for first entrance to starting a conversation
  • Deploying communication etiquette to knowing the cultural differences when communicating with people of various nationalities and races
  • Utilising verbal to non-verbal (body language) communication aspects for decoding interlocutors and message
  • Asking appropriate questions to finding commonalities and soliciting information for work
  • Carrying out subtle self-promotion for self-value enhancement to asking for referrals and help when needed, etc.
  • Discover one’s personality traits through a profiling assessment
  • Importance of knowing various types of personalities in the world
  • Go through a personality profiling assessment (MACDOER™ Spectrum Personality Profiling) to determine one’s personality type and traits
  • Be guided through on how to network and interact with people of various personalities

Develop a competence in Effective Networking’s Post-Event Follow-up

  • Be guided through the various Post-event follow-up steps for a successful and effective networking time for any event/function from:
  • How to sort contacts for efficiency to when to call the contacts
  • Which communication method/s could be better to be used for follow up to how to start the conversation at the start of the follow up, etc.

Develop an Overall competence in Effective Networking Skills and Relationship Management at the workplace for corporate success

  • Putting all of the above skills learnt into practice with assessment
  • Case studies and role-play of proposed real-life networking situations for more focused learning and direct application
  • Completion of course with assessment
Type of WSQ Course Programme
  • A WSQ-funded and SkillsFuture Credits- and Absentee Payroll- eligible Course
Presented by
  • Signature Image Academy International Pte. Ltd
  • UEN 201017041 W

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WSQ Course

Benefit/s

For the WSQ course training, participants will

  • Receive a full-fledged Workbook customised to the various topics-in-training
  • Be guided through utilising the 3 ‘P’s of Networking Cycle - from ‘Pre-Networking’ preparation to ‘Procedures of the Networking-in-action’ to ‘Post-Networking follow-up’, in which all skills, strategies and secrets will be shared
  • Go through a Charisma Quotient assessment (‘Total Success Multi-QuotientTM’ Analytics Profiling) to find out their level of personal charisma in both life and work situations
  • Go through a Personality Profiling assessment and tool (‘MACDOER SpectrumTM Personality Profiling), and discover their personality type and corresponding traits
  • Be guided through various table manners and cutlery usage for cocktail receptions or business dining situations during networking to enhance one’s presence
  • Be presented with a ‘Step-by-Step Networking S.O.P in any Function’ Chart for fast, direct and easy application of the skills learnt for more focused carrying out of networking whether for relationship management, sales performance, client-servicing, etc. in any social, work or business function
WSQ Training

Venue for Face-to-face Training

  • 1) Training Room at 111 #07-07 Somerset Rd, TripleOne Somerset, Singapore 238164 or
  • 2) Client’s Office Premise (for Corporate Clients of 10 pax and more)
Training Duration, Time and Format

One-day course from 9.00am to 6.00pm and In-person training

Note: Specific training date/s can be arranged for client if a class of minimum 10 pax can be confirmed

Course Fee/s and Funding Period
  • Full-day course fee of S$400 nett
    • For SG Citizens and PRs of 40 and above years of age, there is 70% fee subsidy. Thus: S$120 nett
    • For SG Citizens and PRs of 39 and below years of age, there is 50% fee subsidy. Thus: S$200 nett
Note: Remaining course fee can be further subsidised via Company’s Absentee Payroll and/or Individual Participant’s SkillsFuture Credits (independent claim and dependable on how much the participant has utilised).
Profile of Chief Trainer

Joshua Luke

Joshua Luke

Joshua Luke is a multiple-award winning Global Master Trainer and International Speaker. A Certified Triple-Master in Etiquette (IBICA, US), Communication Consultant (CWI, AU), Image (APICSA, SA), etc., he has been featured as Celebrity Master Personal Branding Consultant by the media. A former Mr. Singapore, and former Official Trainer & Judge for several Miss Singapore pageants and for international pageants, Coach Luke has appeared on TV (MediaCorp Channel 8 & Channel U), on print (SPH’s Straits Times newspaper, Men’s Health Singapore magazine and U-Weekly magazine), on air (MediaCorp’s 938 Live radio station) and on demand (Starhub’s Cable TV Channel).

Also a MBA Graduate, he is currently in his last lap of DBA (PhD) studies, completing his Doctoral thesis soon. Armed with over 20 years of experience and with all his expertise, Joshua has conducted trainings both in Singapore and overseas – Malaysia, China, Taiwan, Thailand, Cambodia, South Africa, etc. The list of his training clients has spanned across various industries, and includes public organisations like Housing & Development Board, Ministry of Education, Ministry of Transport, Defence Science & Technology Agency, MUIS (Islamic Religious Council of Singapore), National University of Singapore, Nanyang Technological University, Singapore Institute of Management, Singapore Institute of Management, etc. and private corporations like United Overseas Bank, Shanghai-Pudong Bank, Aberdeen, AIA, Prudential, Great Eastern, Manulife, PSA Corporation Ltd, RSM Stoneforest, etc.  

Workforce Skills Qualifications (WSQ)

Course Schedule

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Registration

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